Posted on August 27, 2019
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Real-world Conversational AI for Hotel Bookings
We don’t feature a lot of chatbots here, but I thought this one was interesting because of how real-world focused it is. If you check the paper you’ll see that they have an explicit consideration for when a human should take over a convseration. Furthermore, this is a real system deployed in the real world. Furthermore, they should how they’ve utilised some cutting-edge models (BERT). It’s good to see this kind of real-world design.